Twilio Announces Second Quarter 2026 Results

Twilio (NYSE: TWLO), the infrastructure for customer engagement in the AI era, reported financial results for its second quarter ended June 30, 2026.

“We are in a powerful new chapter at Twilio, marked by another quarter of organic growth acceleration as well as record profitability and free cash flow,” said Khozema Shipchandler, CEO of Twilio. “At SIGNAL, we unveiled a revamped Twilio platform giving customers the building blocks they need to power rich, lifelong conversations. In a world where humans and AI agents increasingly work side by side, Twilio is providing the infrastructure to power them both.”

Second Quarter 2026 Financial Highlights

  • Revenue of $1.50 billion, up 22% year-over-year. Organic revenue growth was 17% year-over-year.

  • GAAP gross profit of $725.9 million, up 20% year-over-year.

  • Non-GAAP gross profit of $735.7 million, up 18% year-over-year.

  • GAAP income from operations of $84.5 million, up 129% year-over-year.

  • Non-GAAP income from operations of $284.6 million, up 29% year-over-year.

  • GAAP net income per share attributable to common stockholders, diluted, of $6.68 based on 159.7 million weighted average shares outstanding, compared with GAAP net income per share attributable to common stockholders, diluted, of $0.14 based on 159.7 million weighted average shares outstanding in the second quarter of 2025.

    • GAAP net income per share attributable to common stock holders, diluted, included a non-cash benefit of $5.91 per share associated with the release of a significant portion of the valuation allowance against Twilio’s U.S. deferred tax assets.

  • Non-GAAP net income per share attributable to common stockholders, diluted, of $1.47 based on 159.7 million non-GAAP weighted average shares outstanding, compared with non-GAAP net income per share attributable to common stockholders, diluted, of $1.19 based on 159.7 million non-GAAP weighted average shares outstanding in the second quarter of 2025.

  • Net cash provided by operating activities of $372.4 million and free cash flow of $352.6 million, compared with net cash provided by operating activities of $277.1 million and free cash flow of $263.5 million for the second quarter of 2025.

Key Metrics

  • Dollar-Based Net Expansion Rate of 116% for the second quarter of 2026 compared to Dollar-Based Net Expansion Rate of 108% for the second quarter of 2025.

  • 5,492 employees as of June 30, 2026.

Dollars in millions, except per share amounts

Q2 2026

Results

Revenue

$1,499

Y/Y Revenue Growth

22%

Y/Y Organic Revenue Growth

17%

 

 

 

 

 

Amount

Margin

Y/Y Growth

GAAP gross profit

$726

 

48%

 

20%

Non-GAAP gross profit

$736

 

49%

 

18%

GAAP income from operations

$85

 

6%

 

129%

Non-GAAP income from operations

$285

 

19%

 

29%

Net cash provided by operating activities

$372

 

25%

 

 

Free cash flow

$353

 

24%

 

 

GAAP net income attributable to common stockholders

$1,067

 

 

 

 

Non-GAAP net income attributable to common stockholders

$234

 

 

 

 

GAAP net income per share attributable to common stockholders, diluted

$6.68

 

 

 

 

Non-GAAP net income per share attributable to common stockholders, diluted

$1.47

 

 

 

 

 

Share Repurchase Program

In January 2025, Twilio’s Board of Directors authorized a share repurchase program pursuant to which Twilio may repurchase up to $2.0 billion in aggregate value of its outstanding Class A common stock (“common stock”). The program is set to expire on December 31, 2027. During the second quarter of 2026, Twilio repurchased $66.0 million in aggregate value of shares of common stock. To date, Twilio has completed approximately $1.2 billion of aggregate repurchases and has $826.0 million of the originally authorized amount available for future repurchases as of June 30, 2026.

Outlook

For the third quarter ending September 30, 2026, Twilio is initiating a revenue range of $1.505 to $1.515 billion, which implies a reported revenue growth range of 16% to 16.5% and an organic revenue growth range of 11% to 12% year-over-year. In addition, Twilio is initiating a third quarter non-GAAP income from operations range of $285 to $295 million. Lastly, Twilio expects third quarter non-GAAP diluted earnings per share in a range of $1.42 to $1.47, based on non-GAAP weighted average diluted shares outstanding of 160 million.

Dollars and shares in millions, except per share amounts

 

Q3 2026

Guidance

Revenue

 

$1,505 – $1,515

Y/Y Revenue Growth

 

16% – 16.5%

Y/Y Organic Revenue Growth

 

11% – 12%

Non-GAAP income from operations

 

$285 – $295

Non-GAAP diluted earnings per share (1)

 

$1.42 – $1.47

Non-GAAP weighted average diluted shares outstanding

 

160

 

(1) Non-GAAP diluted earnings per share guidance assumes no impact from volatility of foreign exchange rates.

 

For fiscal year 2026, Twilio is raising its reported revenue growth range to 18% to 18.5% compared with 14% to 15% previously, and its organic revenue growth range to 13% to 13.5% year-over-year compared with 9.5% to 10.5% previously. In addition, Twilio expects full-year non-GAAP gross profit growth to be similar to its organic revenue growth range. Lastly, Twilio is raising its 2026 non-GAAP income from operations range to $1.135 billion to $1.155 billion compared to $1.08 billion to $1.10 billion previously, and raising its 2026 free cash flow range to $1.135 billion to $1.155 billion compared to $1.08 billion to $1.10 billion previously.

Dollars in millions

 

FY26

Guidance

Y/Y Revenue Growth

 

18% – 18.5%

Y/Y Organic Revenue Growth

 

13% – 13.5%

Non-GAAP income from operations

 

$1,135 – $1,155

Free cash flow

 

$1,135 – $1,155

 

Conference Call Information

Twilio is hosting a Q&A conference call today, August 6, 2026, to discuss its second quarter 2026 financial results. The conference call will begin at 2:00 p.m. (PT) / 5:00 p.m. (ET), and investors and analysts should register for the webcast in advance by visiting https://edge.media-server.com/mmc/p/tbyrninc/. The live webcast of the conference call, as well as a replay, and Twilio’s supplemental earnings presentation, will be available on the investor relations website.

Twilio uses its investor relations website, its X feed (@twilio) and its LinkedIn page as a means of disclosing material non-public information and for complying with its disclosure obligations under Regulation FD.

About Twilio Inc.

Twilio (NYSE: TWLO) provides the infrastructure for customer engagement in the AI era. By combining global communications, memory, and AI orchestration with identity, governance, and observability, Twilio enables businesses to deliver continuous, contextual, personal, and secure conversations across every channel and participant—human or AI.

Across 180+ countries, hundreds of thousands of the most innovative companies—from the Fortune 500 to startups—and millions of developers, rely on Twilio’s global platform across messaging, voice, email, and beyond, to power trusted customer experiences that drive real results. For more information about Twilio visit www.twilio.com.

Forward-Looking Statements

This press release and the accompanying conference call contain forward-looking statements within the meaning of the federal securities laws. Forward-looking statements generally relate to future events or our future financial or operating performance. In some cases, you can identify forward-looking statements because they contain words such as “may,” “can,” “will,” “would,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “forecasts,” “potential” or “continue” or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions. Forward-looking statements contained in this press release and the accompanying conference call include, but are not limited to, statements about: our future financial and operating performance and outlook, including our expected financial and operating results, guidance and targets, including the assumptions underlying such guidance and targets; our anticipated strategies and business plans and our ability to successfully execute them; our ability to drive growth, profitability and free cash flow; our ability to maintain cost discipline and drive operating leverage; future investments and expenses; our expectations regarding carrier fees, and our related actions, and the impact of such fees on our financial and operating performance, including guidance; our expectations regarding our margins, including regarding price actions, product mix and growth in higher-margin products; our expectations regarding capital returns to shareholders, including share repurchases; our expectations regarding revenue from ISVs and self-serve customers; our expectations regarding our cross-sell, upsell and solution selling efforts; our pipeline of new business; the benefits our customers derive from our products; our ability to expand into new and existing markets; our innovation roadmap and the development, release and adoption of our products (and the timing thereof); the effects of our go-to-market efforts to drive profitable growth and capture market share; our expectations related to being a foundational infrastructure layer in the AI era; and our expectations regarding the macroeconomic environment. You should not rely upon forward-looking statements as predictions of future events.

The outcome of the events described in these forward-looking statements is subject to known and unknown risks, uncertainties, and other factors that may cause our actual results, performance, or achievements to differ materially from those described in the forward-looking statements, including, among other things: the impact of global economic and political conditions and uncertainties; the accuracy of our forecasts and metrics; fluctuations in our results of operations and the levels of our customers’ usage of our platform; our ability to attract and retain customers and expand their usage of our platform; our ability to develop new products and integrate our products with third-party products effectively; our ability to manage our growth and strategic changes to our business; our ability to compete effectively in intensely competitive markets; the occurrence of and our ability to manage cybersecurity breaches and other incidents impacting our networks and systems or those of our third-party service providers; our ability to manage changes in network service provider fees and optimize our network service provider coverage and connectivity; and our compliance with industry standards, laws and regulations.

The forward-looking statements contained in this press release and the accompanying conference call are also subject to additional risks, uncertainties, and factors, including those more fully described in our most recent filings with the Securities and Exchange Commission, including our Annual Report on Form 10-K and subsequent Quarterly Reports on Form 10-Q. Should any of these risks materialize, or should our assumptions prove to be incorrect, actual financial results could differ materially from our projections or those implied by these forward-looking statements. Moreover, we operate in a very competitive and rapidly changing environment, and new risks and uncertainties may emerge that could have an impact on the forward-looking statements contained in this press release and the accompanying conference call.

All forward-looking statements contained in this press release and the accompanying conference call represent our management’s beliefs and assumptions only as of the date such statements are made and we do not assume any obligation to update any forward-looking statements to reflect events or circumstances occurring after the date on which the statements were made, or to reflect new information or the occurrence of unanticipated events, except as required by law.

Non-GAAP Financial Measures

In addition to financial information presented in accordance with U.S. generally accepted accounting principles (“GAAP”), this press release and the accompanying conference call include certain non-GAAP financial measures, including those listed below. We use these non-GAAP financial measures to evaluate our ongoing operations and for internal planning and forecasting purposes. We believe that these non-GAAP financial measures may be helpful to investors because they provide consistency and comparability with past financial performance, facilitate period-to-period comparisons of results of operations and assist in comparisons with other companies, many of which use similar non-GAAP financial measures to supplement their GAAP results. We believe organic revenue and organic revenue growth are useful in understanding the ongoing results of our operations. We believe free cash flow and free cash flow margin provide useful supplemental information to help investors understand underlying trends in our business and our liquidity.

These non-GAAP financial measures are presented for supplemental informational purposes only, should not be considered substitutes for financial information presented in accordance with GAAP, and may be different from similarly-titled non-GAAP measures used by other companies. A reconciliation of these measures to the most directly comparable GAAP measures is included at the end of this press release. We have not provided the forward-looking GAAP equivalents for certain forward-looking non-GAAP measures presented in this press release and the accompanying conference call, or a GAAP reconciliation, as a result of the uncertainty regarding, and the potential variability of, reconciling items such as stock-based compensation expense. Accordingly, a reconciliation of these non-GAAP guidance metrics to their corresponding forward-looking GAAP equivalents is not available without unreasonable effort. However, it is important to note that material changes to reconciling items could have a significant effect on future GAAP results.

Non‑GAAP Gross Profit and Non‑GAAP Gross Margin. For the periods presented, we define non‑GAAP gross profit and non‑GAAP gross margin as GAAP gross profit and GAAP gross margin, respectively, adjusted to exclude stock-based compensation, amortization of acquired intangibles and payroll taxes related to stock-based compensation.

Non‑GAAP Income from Operations and Non‑GAAP Operating Margin. For the periods presented, we define non‑GAAP income from operations and non‑GAAP operating margin as GAAP income from operations and GAAP operating margin, respectively, adjusted to exclude, as applicable, stock-based compensation, amortization of acquired intangibles, loss on net assets divested, acquisition and divestiture related expenses, payroll taxes related to stock-based compensation, charitable contributions, restructuring costs, impairment of long-lived assets, gains or losses on lease termination, and impairment loss on prepaid assets.

Non‑GAAP Net Income Attributable to Common Stockholders and Non‑GAAP Net Income Per Share Attributable to Common Stockholders. For the periods presented, we define non-GAAP net income attributable to common stockholders and non‑GAAP net income per share attributable to common stockholders, diluted (which we refer to as “non-GAAP diluted earnings per share”) as GAAP net income (loss) attributable to common stockholders and GAAP net income (loss) per share attributable to common stockholders, diluted, respectively, adjusted to exclude, as applicable, stock-based compensation, amortization of acquired intangibles, loss on net assets divested, acquisition and divestiture related expenses, losses (gains) on strategic investments, payroll taxes related to stock-based compensation, accretion of debt discount and issuance costs, provision of income tax effects related to non-GAAP adjustments, income tax benefit related to acquisitions, charitable contributions, share of losses from equity method investment, impairment of equity method investment, restructuring costs, impairment of long-lived assets, gains or losses on or impairment of strategic investments, gains or losses on lease termination, and impairment loss on prepaid assets.

Organic Revenue. For the periods presented, we define organic revenue as GAAP revenue, excluding (i) revenue from each acquired business and revenue from incremental increases to application-to-person (“A2P”) fees imposed by major U.S. carriers on our core messaging business, in each case until the beginning of the first full quarter following the one-year anniversary of the closing date of such acquisition or the initial date such fees were charged and (ii) revenue from each divested business beginning in the quarter of the closing date of such divestiture; provided that (a) if an acquisition closes or such fees are initially charged on the first day of a quarter, such revenue will be included in organic revenue beginning on the one-year anniversary of the closing date of such acquisition or the initial date such fees were charged and (b) if a divestiture closes on the last day of a quarter, such revenue will be included in organic revenue for that quarter. As used in this definition, A2P fees refers to fees imposed by U.S. mobile carriers for A2P messages delivered to their subscribers, and we pass these fees to our messaging customers at cost.

Organic Revenue Growth. For the periods presented, we calculate organic revenue growth by dividing (i) organic revenue for the period presented less organic revenue in the comparative period by (ii) organic revenue in the comparative period. If revenue from certain acquisitions, divestitures or A2P fees is included or excluded in organic revenue in the period presented, then revenue from the same acquisitions, divestitures and A2P fees is included or excluded in organic revenue in the comparative period for purposes of the organic revenue growth calculation. As a result, organic revenue used in this calculation for the comparative period will not always equal organic revenue reported for the comparative period.

Free Cash Flow and Free Cash Flow Margin. For the periods presented, we define free cash flow as net cash provided by operating activities, excluding capitalized software development costs and purchases of long-lived assets, and we define free cash flow margin as free cash flow divided by revenue.

Operating Metrics

We review a number of operational and financial metrics, including Dollar-Based Net Expansion Rate (“DBNE”), to evaluate our business, measure our performance, identify trends affecting our business, formulate business plans and make strategic decisions. Our DBNE is not based on any standardized industry methodology and is not necessarily calculated in the same manner or comparable to similarly titled measures presented by other companies. Similarly, our DBNE may differ from estimates published by third parties or from similarly titled metrics of our competitors due to differences in methodology. The numbers that we use to calculate DBNE are based on internal data. While these numbers are based on what we believe to be reasonable judgments and estimates for the applicable period of measurement, there are inherent challenges in measuring usage. We regularly review and may adjust our processes for calculating our internal metrics to improve their accuracy. If investors or analysts do not perceive our metrics to be accurate representations of our business, or if we discover material inaccuracies in our metrics, our reputation, business, results of operations, and financial condition would be harmed.

Dollar-Based Net Expansion Rate. Our DBNE compares the total revenue in a quarter from all individual customer accounts, as identified by a unique account identifier, for which we have recognized at least $5 of revenue in the last month of the quarter, to revenue from those same accounts in the same quarter in the prior year. A single customer organization may constitute multiple unique customer accounts if it has multiple account identifiers. To calculate DBNE, we first identify the cohort of such customer accounts in the same quarter of the prior year. DBNE is the quotient obtained by dividing the revenue generated from that cohort in a quarter, by the revenue generated from that same cohort in the corresponding quarter in the prior year. When we calculate DBNE for periods longer than one quarter, we use the average of the applicable quarterly DBNEs for each of the quarters in such period. Revenue from acquisitions does not impact the DBNE calculation until the quarter following the one-year anniversary of the applicable acquisition, unless the acquisition closing date is the first day of a quarter. Revenue from divestitures does not impact the DBNE calculation beginning in the quarter the divestiture closed, unless the divestiture closing date is the last day of a quarter.

We believe that measuring DBNE provides an important indication of the performance of our efforts to increase revenue from existing customers. Our ability to drive growth and generate incremental revenue depends, in part, on our ability to maintain and grow our relationships with existing customers and to increase their use of the platform. An important way in which we have historically tracked performance in this area is by measuring the DBNE for such customer accounts. Our DBNE increases when these customers increase their usage of a product, extend their usage of a product to new applications or adopt a new product. Our DBNE decreases when these customers cease or reduce their usage of a product or when we lower usage prices on a product. As our customers grow their businesses and extend the use of our platform, they sometimes create multiple customer accounts with us for operational or other reasons. As such, when we identify a significant customer organization (defined as a single customer organization generating more than 1% of revenue in a quarterly reporting period) that has created a new customer account, this new account is tied to, and revenue from this new account is included with, the original customer account for the purposes of calculating this metric.

Source: Twilio Inc.

 

TWILIO INC.

Condensed Consolidated Statements of Operations

(In thousands, except shares and per share amounts)

(Unaudited)

 

 

 

Three Months Ended June 30,

 

 

 

2026

 

 

 

2025

 

Revenue

 

$

1,499,089

 

 

$

1,228,425

 

Cost of revenue

 

 

773,223

 

 

 

625,685

 

Gross profit

 

 

725,866

 

 

 

602,740

 

Operating expenses:

 

 

 

 

Research and development

 

 

273,317

 

 

 

243,495

 

Sales and marketing

 

 

216,802

 

 

 

220,724

 

General and administrative

 

 

118,430

 

 

 

101,532

 

Impairment loss on prepaid assets

 

 

32,771

 

 

 

 

Total operating expenses

 

 

641,320

 

 

 

565,751

 

Income from operations

 

 

84,546

 

 

 

36,989

 

Other expenses, net:

 

 

 

 

Share of losses from equity method investment

 

 

(24,346

)

 

 

(25,222

)

Other income, net

 

 

15,326

 

 

 

21,825

 

Total other expenses, net

 

 

(9,020

)

 

 

(3,397

)

Income before benefit from (provision for) income taxes

 

 

75,526

 

 

 

33,592

 

Benefit from (provision for) income taxes

 

 

991,683

 

 

 

(11,169

)

Net income attributable to common stockholders

 

$

1,067,209

 

 

$

22,423

 

Net income per share attributable to common stockholders:

 

 

 

 

Basic

 

$

6.99

 

 

$

0.15

 

Diluted

 

$

6.68

 

 

$

0.14

 

Weighted-average shares used to compute net income per share attributable to common stockholders:

 

 

 

 

Basic

 

 

152,785,292

 

 

 

153,228,766

 

Diluted

 

 

159,708,166

 

 

 

159,691,758

 

 

TWILIO INC.

Condensed Consolidated Balance Sheets

(In thousands)

(Unaudited)

 

 

 

As of June 30,

 

As of December 31,

 

 

 

2026

 

 

 

2025

 

ASSETS

 

 

 

 

Current assets:

 

 

 

 

Cash and cash equivalents

 

$

823,261

 

 

$

682,335

 

Short-term marketable securities

 

 

1,833,069

 

 

 

1,788,007

 

Accounts receivable, net

 

 

760,074

 

 

 

636,736

 

Prepaid expenses and other current assets

 

 

330,011

 

 

 

469,650

 

Total current assets

 

 

3,746,415

 

 

 

3,576,728

 

Property and equipment, net

 

 

186,628

 

 

 

176,963

 

Operating right-of-use assets

 

 

30,462

 

 

 

39,031

 

Equity method investment

 

 

250,525

 

 

 

301,642

 

Intangible assets, net

 

 

114,064

 

 

 

142,065

 

Goodwill

 

 

5,292,457

 

 

 

5,291,787

 

Other long-term assets

 

 

188,674

 

 

 

222,648

 

Deferred tax asset

 

 

1,029,402

 

 

 

20,026

 

Total assets

 

$

10,838,627

 

 

$

9,770,890

 

 

 

 

 

 

LIABILITIES AND STOCKHOLDERS’ EQUITY

 

 

 

 

Current liabilities:

 

 

 

 

Accounts payable

 

$

70,551

 

 

$

85,089

 

Accrued expenses and other current liabilities

 

 

557,698

 

 

 

608,119

 

Deferred revenue and customer deposits

 

 

153,004

 

 

 

158,677

 

Operating lease liability, current

 

 

29,433

 

 

 

35,123

 

Total current liabilities

 

 

810,686

 

 

 

887,008

 

Operating lease liability, noncurrent

 

 

42,924

 

 

 

54,162

 

Long-term debt, net

 

 

993,162

 

 

 

992,287

 

Other long-term liabilities

 

 

14,047

 

 

 

15,887

 

Total liabilities

 

 

1,860,819

 

 

 

1,949,344

 

Commitments and contingencies

 

 

 

 

Stockholders’ equity:

 

 

 

 

Preferred stock

 

 

 

 

 

 

Common stock

 

 

154

 

 

 

152

 

Additional paid-in capital

 

 

16,488,013

 

 

 

16,148,190

 

Accumulated other comprehensive (loss) income

 

 

(5,270

)

 

 

15,668

 

Accumulated deficit

 

 

(7,505,089

)

 

 

(8,342,464

)

Total stockholders’ equity

 

 

8,977,808

 

 

 

7,821,546

 

Total liabilities and stockholders’ equity

 

$

10,838,627

 

 

$

9,770,890

 

 

TWILIO INC.

Condensed Consolidated Statements of Cash Flows

(In thousands)

(Unaudited)

 

 

 

Six Months Ended

June 30,

 

 

 

2026

 

 

 

2025

 

CASH FLOWS FROM OPERATING ACTIVITIES:

 

 

Net income

 

$

1,157,348

 

 

$

42,440

 

Adjustments to reconcile net income to net cash provided by operating activities:

 

 

 

 

Depreciation and amortization

 

 

63,688

 

 

 

99,403

 

Non-cash reduction to the right-of-use asset

 

 

9,484

 

 

 

10,516

 

Net amortization of investment premium and discount

 

 

(4,093

)

 

 

(8,182

)

Stock-based compensation

 

 

278,423

 

 

 

288,524

 

Amortization of deferred commissions

 

 

33,556

 

 

 

38,387

 

Provision for doubtful accounts

 

 

10,763

 

 

 

3,686

 

Value of shares of Class A common stock issued and donated to charity

 

 

6,801

 

 

 

5,013

 

Share of losses from equity method investment

 

 

51,569

 

 

 

44,693

 

Tax benefit related to release of valuation allowance

 

 

(944,097

)

 

 

 

Impairment loss on prepaid assets

 

 

32,771

 

 

 

 

Other adjustments

 

 

4,367

 

 

 

3,487

 

Changes in operating assets and liabilities:

 

 

 

 

Accounts receivable

 

 

(133,652

)

 

 

(3,112

)

Prepaid expenses and other current assets

 

 

101,533

 

 

 

84,662

 

Deferred tax asset

 

 

(49,412

)

 

 

(1,732

)

Other long-term assets

 

 

(551

)

 

 

(49,688

)

Accounts payable

 

 

(14,462

)

 

 

(24,323

)

Accrued expenses and other current liabilities

 

 

(52,851

)

 

 

(40,086

)

Deferred revenue and customer deposits

 

 

(5,674

)

 

 

(7,671

)

Operating lease liabilities

 

 

(17,768

)

 

 

(18,693

)

Other long-term liabilities

 

 

(2,152

)

 

 

802

 

Net cash provided by operating activities

 

 

525,591

 

 

 

468,126

 

CASH FLOWS FROM INVESTING ACTIVITIES:

 

 

 

 

Acquisitions, net of cash acquired and payments related to prior period acquisitions

 

 

(685

)

 

 

 

Purchases of marketable securities and other investments

 

 

(491,492

)

 

 

(408,836

)

Proceeds from sales and maturities of marketable securities and other investments

 

 

438,342

 

 

 

818,034

 

Capitalized software development costs

 

 

(33,383

)

 

 

(24,152

)

Purchases of long-lived assets

 

 

(7,218

)

 

 

(2,167

)

Net cash (used in) provided by investing activities

 

 

(94,436

)

 

 

382,879

 

CASH FLOWS FROM FINANCING ACTIVITIES:

 

 

 

 

Principal payments on finance leases

 

 

(128

)

 

 

(4,228

)

Value of equity awards withheld for tax liabilities

 

 

(43

)

 

 

(138

)

Repurchases of shares of Class A common stock and related costs

 

 

(323,048

)

 

 

(323,249

)

Proceeds from exercises of stock options and shares of Class A common stock issued under ESPP

 

 

32,791

 

 

 

25,907

 

Net cash used in financing activities

 

 

(290,428

)

 

 

(301,708

)

NET INCREASE IN CASH, CASH EQUIVALENTS AND RESTRICTED CASH

 

 

140,727

 

 

 

549,297

 

CASH, CASH EQUIVALENTS AND RESTRICTED CASH—Beginning of period

 

 

682,534

 

 

 

431,437

 

CASH, CASH EQUIVALENTS AND RESTRICTED CASH —End of period

 

$

823,261

 

 

$

980,734

 

 

TWILIO INC.

Reconciliation of GAAP Financial Measures to Non-GAAP Financial Measures

(In thousands, except percentages)

(Unaudited)

 

 

 

Three Months Ended June 30,

 

 

 

2026

 

 

 

2025

 

GAAP gross profit

 

$

725,866

 

 

$

602,740

 

GAAP gross profit growth (Y/Y)

 

 

20

%

 

 

GAAP gross margin

 

 

48

%

 

 

49

%

Non-GAAP adjustments:

 

 

 

 

Stock-based compensation

 

 

3,111

 

 

 

4,087

 

Amortization of acquired intangibles

 

 

6,037

 

 

 

15,594

 

Payroll taxes related to stock-based compensation

 

 

696

 

 

 

481

 

Non-GAAP gross profit

 

$

735,710

 

 

$

622,902

 

Non-GAAP gross profit growth (Y/Y)

 

 

18

%

 

 

Non-GAAP gross margin

 

 

49

%

 

 

51

%

 

 

Three Months Ended June 30,

 

 

 

2026

 

 

 

2025

 

GAAP income from operations

 

$

84,546

 

 

$

36,989

 

GAAP income from operations growth (Y/Y)

 

 

129

%

 

 

GAAP operating margin

 

 

6

%

 

 

3

%

Non-GAAP adjustments:

 

 

 

 

Stock-based compensation

 

 

141,912

 

 

 

149,251

 

Amortization of acquired intangibles

 

 

11,285

 

 

 

27,005

 

Acquisition related expenses

 

 

32

 

 

 

 

Payroll taxes related to stock-based compensation

 

 

9,839

 

 

 

4,921

 

Charitable contributions

 

 

4,356

 

 

 

2,237

 

Restructuring costs

 

 

(108

)

 

 

140

 

Impairment loss on prepaid assets

 

 

32,771

 

 

 

 

Non-GAAP income from operations

 

$

284,633

 

 

$

220,543

 

Non-GAAP income from operations growth (Y/Y)

 

 

29

%

 

 

Non-GAAP operating margin

 

 

19

%

 

 

18

%

 

 

Three Months Ended June 30,

 

 

 

2026

 

 

 

2025

 

GAAP net income attributable to common stockholders

 

$

1,067,209

 

 

$

22,423

 

Non-GAAP adjustments:

 

 

 

 

Stock-based compensation

 

 

141,912

 

 

 

149,251

 

Amortization of acquired intangibles

 

 

11,285

 

 

 

27,005

 

Acquisition related expenses

 

 

32

 

 

 

 

Payroll taxes related to stock-based compensation

 

 

9,839

 

 

 

4,921

 

Accretion of debt discount and issuance costs

 

 

440

 

 

 

423

 

Provision of income tax effects related to non-GAAP adjustments

 

 

(1,057,771

)

 

 

(42,245

)

Charitable contributions

 

 

4,356

 

 

 

2,237

 

Share of losses from equity method investment

 

 

24,346

 

 

 

25,222

 

Restructuring costs

 

 

(108

)

 

 

140

 

Impairment loss on prepaid assets

 

 

32,771

 

 

 

 

Non-GAAP net income attributable to common stockholders

 

$

234,311

 

 

$

189,377

 

 

TWILIO INC.

Reconciliation of GAAP Financial Measures to Non-GAAP Financial Measures

(In thousands, except shares and per share amounts)

(Unaudited)

 

 

 

Three Months Ended June 30,

 

 

 

2026

 

 

 

2025

 

GAAP net income per share attributable to common stockholders, diluted*

 

$

6.68

 

 

$

0.14

 

Non-GAAP adjustments:

 

 

 

 

Stock-based compensation

 

 

0.89

 

 

 

0.93

 

Amortization of acquired intangibles

 

 

0.07

 

 

 

0.17

 

Acquisition related expenses

 

 

 

 

 

 

Payroll taxes related to stock-based compensation

 

 

0.06

 

 

 

0.03

 

Accretion of debt discount and issuance costs

 

 

 

 

 

 

Provision of income tax effects related to non-GAAP adjustments

 

 

(6.62

)

 

 

(0.26

)

Charitable contributions

 

 

0.03

 

 

 

0.01

 

Share of losses from equity method investment

 

 

0.15

 

 

 

0.16

 

Restructuring costs

 

 

 

 

 

 

Impairment loss on prepaid assets

 

 

0.21

 

 

 

 

Non-GAAP net income per share attributable to common stockholders, diluted

 

$

1.47

 

 

$

1.19

 

 

 

 

 

 

Weighted-average shares used to compute non-GAAP net income per share attributable to common stockholders, diluted

 

 

159,708,166

 

 

 

159,691,758

 

 

* Some columns may not add due to rounding

 

TWILIO INC.

Reconciliation to Non-GAAP Financial Measures

(In thousands, except percentages)

(Unaudited)

 

 

 

Three Months Ended

June 30,

 

 

 

2026

 

Organic Revenue

 

 

GAAP Revenue

 

$

1,499,089

 

A2P Revenue

 

 

(71,050

)

Acquisition Revenue

 

 

(1,660

)

Organic Revenue

 

$

1,426,379

 

GAAP Revenue Y/Y Growth

 

 

22

%

Organic Revenue Y/Y Growth

 

 

17%1

 

 

¹ Organic revenue for the three months ended June 30, 2025, when used as the denominator for Organic Revenue Growth for the three months ended June 30, 2026, excludes $6.2 million of A2P revenue. Revenue for the three months ended June 30, 2025 was $1.23 billion.

 

 

 

Three Months Ended

June 30,

 

 

 

2026

 

 

 

2025

 

Free cash flow

 

 

 

 

Net cash provided by operating activities

 

$

372,385

 

 

$

277,084

 

Operating cash flow margin

 

 

25

%

 

 

23

%

Non-GAAP adjustments:

 

 

 

 

Capitalized software development costs

 

 

(16,675

)

 

 

(12,588

)

Purchase of long-lived assets

 

 

(3,065

)

 

 

(1,004

)

Free cash flow

 

$

352,645

 

 

$

263,492

 

Free cash flow margin

 

 

24

%

 

 

21

%

Net cash (used in) provided by investing activities

 

$

(53,246

)

 

$

402,019

 

Net cash used in financing activities

 

$

(37,854

)

 

$

(175,914

)

 

TWILIO INC.

Supplemental Stock-Based Compensation Expense Information

(In thousands, except percentages)

(Unaudited)

 

 

 

Three Months Ended

June 30,

 

 

 

2026

 

 

 

2025

 

Stock-Based Compensation Expense

 

 

 

 

Cost of revenue

 

$

3,111

 

 

$

4,087

 

Research and development

 

 

74,702

 

 

 

80,590

 

Sales and marketing

 

 

32,299

 

 

 

34,413

 

General and administrative

 

 

31,800

 

 

 

30,161

 

Total

 

$

141,912

 

 

$

149,251

 

Stock-Based Compensation Expense as a % of Revenue

 

 

9.5

%

 

 

12.1

%

 

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